The firm that deals with the lot at this point, would be accountable for updating your about shipments efforts

The firm that deals with the lot at this point, would be accountable for updating your about shipments efforts

You’ll be able to replace the target any time before the lot are sent. It’s possible to request the modify by delivering you an email through the get in touch with page .

From our facility in Germany to your destination nation, we ship with KliknД›te zde a zjistД›te vГ­ce DHL. If the package comes within country, the package is handed with the National blog post:

Use the delivery ID considering when you look at the dispatch e-mail – if you fail to receive this ID, contact us and we will provide they. As soon as lot was passed into the nationwide blog post of one’s nation, DHL or DPDgroup will revise the details connecting to a different webpage for you yourself to continue on checking the whereabouts of your own lot.

I encourage to proactively look at the details inside link because you can not at all times get informed about every revise.

They only do this via email, so kindly look at your email (including the junk e-mail folder) to find out if they will have updated you

  • When Bank Transfer payment is actually selected as a fees method, a shipments within 24hrs are not assured.
  • This offer is not readily available for the UK, Switzerland and Norway.
  • Present delivery on United States Of America expenses 40a‚¬.

Should your lot had been struggling to end up being delivered, it will be located at a DHL or DPDgroup (for UK) pick-up aim (look at the monitoring connect) for 10 trading days. If you don’t pick-it up in this particular time-frame, it should be sent back to your warehouse in Germany. After we have received confirmation your parcel got auto-returned, we shall after that contact that setup a re-send.

For purchases over 60a‚¬, you can expect free of charge regular shipping to europe, leaving out the UK, Switzerland and Norway. Under that amount, shipments will definitely cost 4.90a‚¬.

Import taxes are applied and are also decided by traditions. We in addition cannot cover or foresee traditions handling charges for Switzerland and Norway. Northern Ireland is actually exempt from these.

You can expect PRESENT TRANSPORT for yet another price of 9.90a‚¬ and simply for in-stock stuff (indicating pre-order stuff tend to be omitted).

They merely do this via email, so be sure to look at the inbox (like the junk e-mail folder) to find out if they’ve got up-to-date your

  • 1. how do i get back something?

If you are coming back a wrecked object, please e mail us within 2 weeks at – don’t forget to connect photos with the broken object. If you wish to come back something from the order that’s not hurt you don’t have to contact the customer support team. You also don’t need a print-out tag once we don’t cover get back shipping outlay. Remember that to go back an item it can’t be applied or washed.

Initial: You should are the return type in your package you will discover right here . In the event the product was harmed, kindly create this on the mention besides.

Third: give the package, utilizing your chosen carrier. You’ll be responsible for those items until obtained reached our facility. We consequently strongly recommend one keep carefully the evidence of postage while we can not be held responsible for plans that are not able to arrive.

NOTE: If making going back from a country outside the EU (Switzerland, Norway, great britain or perhaps the American), please include the initial invoice outside the package. The charge will need to be experiencing outwards, aided by the terms clearly visible. Write your message » RETURN » on the top, so traditions can determine it these types of. If not completed precisely, the parcel will be dropped at line and gone back to your, that will mean make payment on return transport expenses again.